General Terms

Eligibility

Users must be legally capable of entering contracts and comply with Canadian business laws to use FirmKNow's consulting services appropriately.

You must be at least 18 years old to engage our legal consulting services.

Our services must not be used for any unlawful or fraudulent purposes.

FirmKNow services are intended for businesses operating within Canada.

Account Information

Creating an account with FirmKNow helps you access personalized legal resources and track service engagements efficiently.

You are responsible for maintaining accurate and current information within your account profile to ensure seamless communication.

Protect your login credentials securely; unauthorized use of your account should be reported immediately.

Account credentials are non-transferable and must not be shared with unauthorized parties.

Notify FirmKNow promptly if you suspect your account has been compromised to prevent misuse.

FirmKNow reserves the right to suspend or terminate accounts violating these terms without prior notice.

Service Terms

FirmKNow offers expert legal consulting based on current laws and best practices to support your business legal needs comprehensively.

Service offerings may evolve to align with regulatory updates or client feedback to ensure relevance and effectiveness.

While we strive for uninterrupted service, FirmKNow disclaims liability for temporary unavailability due to maintenance or unforeseen circumstances.

Usage Rules

Users agree to abide by all guidelines aiming to preserve a professional and lawful consulting environment.

• Do not misuse or disrupt FirmKNow’s platform and services.
• Prohibit transmission of unlawful, abusive, or harmful content.
• Respect intellectual property rights and confidentiality agreements.
• Avoid attempts to gain unauthorized access to any systems.
• Adhere to all applicable Canadian business and privacy laws.
• Use provided legal materials and advice only for their intended purposes.
• Report violations or suspicious activity promptly to FirmKNow.

User-Generated Content

Content you provide through our services remains your responsibility, although FirmKNow encourages respectfulness and accuracy.

You retain ownership of your content but grant FirmKNow a license to use it for service purposes as described in our policies.

The license allows FirmKNow to process and display your content to deliver tailored consulting services effectively.

Ensure all submitted information complies with laws and does not infringe third-party rights.

FirmKNow may remove content deemed inappropriate or infringing without prior notice to maintain service quality.

Intellectual Property

All materials, activity, and content provided by FirmKNow are protected intellectual property and must not be used without explicit permission.

• You may not replicate or distribute FirmKNow content without authorization.
• Modify or create derivative works based on FirmKNow’s intellectual property is prohibited.
• Commercial use of FirmKNow’s proprietary content is not allowed without formal license agreements.

Paid Services

Certain specialized consulting options require payment; details are provided clearly before purchase.

Pricing reflects the complexity and scope of services and is communicated transparently to clients.

Payments can be made through secure methods; fees are due upon agreement before service delivery.

Subscription-based services renew automatically unless canceled according to our cancellation policy.

Refunds are assessed based on service utilization and contractual terms outlined at purchase.

Clients may cancel paid services with notice; specific conditions for cancellation apply.

Applicable taxes are added to fees per Canadian fiscal regulations and disclosed upfront.

FirmKNow reserves the right to update pricing with prior notice to clients.

Failure to pay may result in suspension or termination of services until resolved.

Disclaimer

FirmKNow provides consulting to support your legal understanding but does not replace personalized legal representation in court or specific legal proceedings.

Limitation of Liability

FirmKNow is not liable for indirect damages or losses resulting from reliance on consulting services provided.

Third-Party Services

Use of any third-party tools or referrals recommended by FirmKNow is at your own risk and subject to third-party terms.

Termination

Either party may terminate service agreements per the terms governing the relationship, with obligations surviving termination as applicable.

Termination may result in loss of access to services and materials; ongoing fees may still apply for used portions.

Privacy Policy

FirmKNow is committed to protecting your personal information and uses data in compliance with Canadian privacy laws.

Communications

By using our services, you consent to communications via telephone, email, or mail for service purposes and updates.

Changes to Terms

These terms may be updated periodically; clients will be notified of significant changes impacting service use.

Applicable Law

These terms are governed by and construed in accordance with the laws of Ontario, Canada.

Dispute Resolution

Disputes arising from our services will be addressed through negotiation, mediation, or Ontario courts as applicable.